
The GWM Ute is a popular choice for those looking for an affordable and feature-packed pickup. It offers a bold design, modern tech, and solid performance. However, like any vehicle, it has its share of problems.
Owners have reported issues with engine vibrations, gearbox faults, infotainment glitches, and DPF clogging. While some problems are minor, others can impact performance and reliability.
In this guide, we’ll explore common GWM Ute problems, their causes, and how to fix them. If you’re considering this ute, knowing these potential problems will help you make an informed decision.
GWM Ute: A Global Pickup with Multiple Variants
A Chinese automaker Great Wall Motors (GWM) launched the GWM Ute in 2019, along with other models like Pao, Wingle 7, Shanghai Cannon, and Cannon Alpha. It quickly gained popularity in multiple countries.
Different Names in Various Markets
- Australia & New Zealand: GWM Ute E & Cannon
- South Africa: P-Series
Available Variants
The GWM Ute comes in three dual-cab versions:
- Cannon
- Cannon-L
- Cannon-X
Importance of Knowing GWM Ute Problems
Understanding common GWM Ute issues helps you make an informed decision before buying and ensures better vehicle maintenance.
- Avoid Unexpected Repairs: Knowing potential problems allows you to take preventive measures and reduce repair costs.
- Better Maintenance: Regular checks on known trouble areas can improve performance and extend the vehicle’s lifespan.
- Smart Buying Decision: Awareness of common issues helps you decide if the GWM Ute meets your needs or if another vehicle is a better choice.
- Safety Assurance: Identifying and fixing problems early ensures a safer and more reliable driving experience.
GWM Ute: Common Problems and Troubleshooting Guide
Many GWM Ute owners experience issues affecting performance, comfort, and reliability. Below are the five most common problems, along with their symptoms, causes, and solutions.

1. Engine Vibration
One of the most frequent complaints is excessive engine vibration. Drivers often feel shaking, trembling, or an unstable ride, making long trips uncomfortable. Under-seat vibrations further add to the discomfort, causing fatigue on extended journeys.
| Symptoms | Causes | Solutions |
| Continuous shaking while driving | Faulty ignition components | Inspect and replace faulty ignition parts |
| Vibrations in seats and steering wheel | Loose or disconnected hoses | Secure and reconnect loose hoses |
| Fatigue on long drives | Unbalanced engine parts | Balance engine components properly |
| Increased vibrations when idling | Worn-out or misaligned belts | Replace worn-out or misaligned belts |
| Unusual noises with vibrations | Clogged fuel injectors | Use high-quality fuel and clean injectors |
2. Infotainment System Glitches
The nine-inch touchscreen infotainment system in the GWM Ute has been a source of frustration for many users. Some complain about slow response times, unresponsive touchscreens, and Bluetooth connectivity problems. These issues can make it difficult to use navigation, music, or hands-free calls effectively.

Below is a table outlining the common infotainment system glitches in the GWM Ute, their causes, and possible solutions.
| Symptoms | Causes | Solutions |
| Unresponsive touchscreen | Software bugs or outdated firmware | Update infotainment system software |
| Slow system response | Hardware malfunctions | Diagnose and repair hardware components |
| Bluetooth connection issues | Compatibility problems with devices | Check compatibility before pairing |
| Random system crashes | Touchscreen calibration errors | Reset the system to factory settings |
| Navigation malfunctions | Dirty or damaged ports | Clean screen and ports to ensure proper function |
3. Diesel Particulate Filter (DPF) Issues
Diesel-powered GWM Utes use a DPF to reduce emissions by trapping soot. However, a clogged or faulty DPF can cause major engine performance issues, including increased fuel consumption, power loss, and excessive exhaust smoke.
| Symptoms | Causes | Solutions |
| Loss of power while driving | Poor-quality diesel fuel | Use high-quality diesel fuel |
| Thick smoke from the exhaust | Short trips preventing proper DPF regeneration | Take longer highway drives to allow proper DPF function |
| Dashboard warning lights | Faulty exhaust sensors | Inspect and replace faulty exhaust sensors |
| Increased fuel consumption | Clogged fuel injectors | Clean or replace blocked fuel injectors |
| Engine going into “Limp Mode” | Damaged DPF components | Inspect and repair or replace the DPF system |
4. Gearbox and Transmission Issues
Several GWM Ute owners have reported difficulties with the transmission system. Some experience hard shifting, while others notice gear slipping, hesitation, or complete gearbox failure. These issues can severely impact driving safety and performance.

Below is a table highlighting the common gearbox and transmission issues in the GWM Ute, their causes, and recommended solutions.
| Symptoms | Causes | Solutions |
| Difficulty shifting gears | Low transmission fluid | Check and refill transmission fluid |
| Gears slipping while driving | Misalignment between gearbox and engine | Perform gearbox alignment |
| Grinding or shaking noises | Worn-out clutch components | Replace worn-out clutch components |
| Transmission warning lights | Faulty transmission solenoids | Inspect and replace solenoids if needed |
| Hesitation during acceleration | Software issues in the transmission control module | Update the transmission control software |
5. Higher-Than-Expected Fuel Consumption
The GWM Ute is advertised to consume 9.4 liters per 100 km, but many owners find that their vehicle burns fuel at a much higher rate. This problem can lead to increased running costs and reduced efficiency.
| Symptoms | Causes | Solutions |
| More frequent refueling | Aggressive driving habits | Drive smoothly and avoid sudden acceleration |
| Poor fuel efficiency | Low tire pressure | Regularly check and maintain proper tire pressure |
| Higher-than-normal fuel costs | Malfunctioning oxygen sensor | Inspect and replace faulty oxygen sensors |
| Decreased mileage per liter | Faulty spark plugs | Replace worn-out spark plugs |
| Engine running rough | Lack of routine maintenance | Perform regular vehicle servicing |
Tips to Prevent GWM Ute Issues
Owning a vehicle comes with challenges, but proper care can help you avoid many common problems. Here are some practical tips to keep your GWM Ute in good condition and running smoothly.
- Follow Regular Maintenance: Stick to the service schedule to catch and fix issues early.
- Drive Smoothly: Avoid sudden acceleration and hard braking to reduce wear.
- Use Quality Parts & Fluids: Always choose recommended parts and high-grade fluids.
- Check Fluid Levels: Monitor oil, coolant, brake, and transmission fluids regularly.
- Park Safely: Keep the vehicle in covered areas to protect it from weather damage.
GWM Ute Owners Reviews
The GWM Ute (Cannon) has gained a loyal following for its affordability, modern design, and solid features. However, real-world experiences from owners highlight both strengths and weaknesses. Below, we summarize common praises and complaints from GWM Ute owners.
Positive Reviews: What Owners Like
- Affordable Price – Cheaper than competitors like the Toyota Hilux and Ford Ranger.
- Modern Features – Equipped with a large touchscreen, safety tech, and premium interior.
- Comfortable Ride – Spacious cabin and smooth driving on highways.
- Decent Performance – The 2.0L turbo-diesel engine and 8-speed auto offer good power.
- Good Towing Capacity – Can tow up to 3,000kg, suitable for work and recreation.
Common Complaints: Issues Owners Face
- Infotainment Problems – Reports of slow touchscreens, Bluetooth issues, and system crashes.
- DPF & Fuel Economy – Some owners experience high fuel use and DPF clogging in city driving.
- Gearbox Hesitation – Delayed shifts, especially from first to second gear.
- Build Quality Issues – Some notice rattles, misaligned panels, and inconsistent finishes.
Conclusion
We have shared important insights about GWM Ute problems, covering common issues, symptoms, causes, and solutions. However, it has common issues like engine vibrations, infotainment glitches, DPF problems, and gearbox faults. Regular maintenance and careful driving can help prevent many of these problems.
If you’re considering a GWM Ute, being aware of these issues can help you make an informed decision. Test driving and inspecting the vehicle before purchase is always a smart move.
FAQs
Q. Who makes the GWM ute engine?
Great Wall Motors (GWM) manufactures the GWM Ute engine.
Q. What engines does GWM use?
GWM uses 2.0L turbo hybrid petrol engines and 2.4L VGT diesel engine, depending on the model and market.
Q. Is GWM better than LDV?
GWM offers better features and value, but LDV has stronger brand trust and reliability.
Q. Is GWM cannon reliability?
The GWM Cannon offers good value but has mixed reliability, with common issues like gearbox faults, DPF problems, and infotainment glitches.






